Joanne Isabel Tse Vai Ling

Office and Administration Manager

Details

Manager with 20 years experience as Administrator and Personal Assistant for Multinational Directors in Malaysia. Completed successfully several office relocation projects (150+ headcount per project), and organised numerous conferences APAC-wide CXO-level. Liaison with trade chambers, foreign trade offices, customers and vendors. Management of purchase requisitions and payments on SAP system. Confidential personal assistance to MD and company Directors.

• Head of Admin & General Affairs, PA to MD

  Since December 2012

  

  CMA CGM Malaysia Sdn Bhd

  Shipping & Logistics

  • Provide full range of confidential personal assistance to MD and Directors. • Secretarial duties: appointments, international travel & accommodation, business schedule. Arrangement of visitor’s accommodation and transport. • Convey, coordinate, supervise and follow up MD’s instructions to management team. • Undertake special assignments, ad-hoc tasks and duties by requirement of MD and Directors. • Main coordinator for APAC-wide CXO-level meetings and events, etc. • Manage contracts and price negotiation with vendors for facilities, utilities, company vehicles, tenancy agreements, service providers, contractors, interior designer, insurance, Telco provider, etc. • Oversee scheduling of meetings, coordinate facility maintenance services, manage office supplies inventory and monitoring of employee attendance record. • Purchase requisitions, bills and payments verification with in-house finance SAP application. • Working closely with Regional and Head Office Real Estate team with contractors and Interior Designer company on any office move, refurbishment, reinstatement and full renovation projects for Malaysia offices. • Oversee update and maintenance of attendance system. • Development, guidance and supervision of administration team. In charge of the overall internal efficiencies of the company providing support to other divisions of the business. • Implementation of updated and new measures and practices in line with market changes to improve the internal efficiencies of the company. • Preparing annual admin budget and cost analysis. Managing actual expenses vs budget in all areas under my portfolio. • Documentation storage management, renewal of travel and office Insurance. • Managing sublease tenant, working with brokers for prospect if tenant decides to not renew lease.

• Project Administrator

  February 2012 - December 2012

  

  Deloitte Consulting SEA

  Business Management Consultant

  • Perform secretarial duties and handle confidential matters for the client. Meeting minutes. • Recurring Reports Monitoring (Project Status Report & RAID Log). • Time report and expense tracking (including project billings). • Electronic Document Management (Housekeeping of Project Documents). • Project orientation/on-boarding. Update of project policy. • Logistic arrangement. Leave tracking. • Organization of project meetings. Publishing of related communications, monthly newsletter.

• Technical Resource Administrator for ASEAN

  February 2009 - February 2012

  

  IBM Malaysia Sdn Bhd

  Technology

  • Scheduling meetings and teleconferences. Meeting minutes. • Coordination, organization and arrangements for Technical Resource Programme events within ASEAN (Malaysia, Singapore, Thailand, Vietnam, Indonesia and Philippines).

• Administrator and PA to CEO

  August 2006 - November 2008

  

  Swetech Sdn Bhd / Frame–Works Ltd (Labuan)

• Administration Assistant

  December 2005 - June 2006

  

  Vision International Labuan

• Corporate Secretary Assistant

  August 2003 - May 2004

  

  EQ Trust (L) Limited

• BA (Hons) Business Inform. Technology 2000 - 2001

  

  INTI College MY & Coventry University UK

  Nilai

• BCSDP Business Information Technology

  1999 - 2000

  

  INTI College

  Sabah

• UFP Computer Science

  1998 - 1999

  

  INTI College

  Sabah